Our Services

Finding Unreachable Clients

Genesys deploys the latest skip-tracing and client locator technology to find those clients where the information given to us upon placement is no longer valid.

Genesys has full-time bi-lingual personnel that receive database info from our call-center software on all disconnected and invalid contact numbers. Those numbers and their corresponding contracts are skip-traced and corrected thereby restarting contact with the previously dead account.

Aging and Balance Workflow

For the benefit of our clients and your members with past due accounts…we work all levels of accounts - 30 - 60 - 90 - 120 days past due and more.

Our goal is the following.:

To get your members up to date and get them coming back to the club with new EFT (payment and billing info) so that monthly debits start again and the Club’s cash flow gets back on track.

More Services

• Maximizes your cash flow
• Relocation and disability claims


• Finding unreachable clients
• Aging and Balance Workflow


• Reporting and remittance
• Genesys Collection Fees


• Legal Accounts
• Management and Experience